Treasury Prepares Private Student Loan Collection Push Affecting Nearly 10 Million Borrowers
The U.S. Department of the Treasury is preparing to hire private debt collection agencies to pursue defaulted federal ...
NYC Proposes Rules For AI Customer Service Chatbots, Targeting ‘Doom Loops’
New York City is proposing new restrictions on automated customer service systems that would require businesses to disclose ...
Study Finds A Person Answered 82% Of Calls To Canadian Collection Agencies
A person answered 82% of calls placed to Canadian collection agencies in a new study, providing a snapshot ...
CFPB Seeks OMB Approval to Continue Post-Complaint Consumer Feedback Survey
The Consumer Financial Protection Bureau is seeking to extend federal approval for a survey that allows consumers to ...
Credit Card Debt Is Rising Again, And Carrying A Balance Costs More Than Ever.
Have you looked at your credit card statement recently? If so, you might have felt a slight sting ...
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