Misapplied post-settlement payments are a quiet but costly failure point in the credit and collections lifecycle, exposing agencies, servicers, and creditors to operational losses, consumer harm, and regulatory risk. As settlement usage grows in an era of elevated delinquencies and ...

Federal scrutiny of alleged “debanking” practices is accelerating, with subpoenas targeting major banks and potentially broader regulatory enforcement ahead. The implications extend well beyond compliance, raising material legal, financial, and reputational risks. As investigations continue, banks and their leadership teams ...

Artificial intelligence is rapidly moving from pilot programs to core operations across the credit and collections industry. From predictive analytics and chatbots to workflow automation and compliance monitoring, agencies are under increasing pressure to adopt AI tools that improve efficiency ...

Brazil’s local debt market lost some momentum after years of strong inflows and tightening spreads.— Bloomberg SAO PAOLO: Itau Asset Management is increasing holdings of corporate debt across sectors including utilities, fitness chains and car rental companies, taking advantage of ...

During the first three months of 2026, Visa (V 0.80%) and Mastercard (MA 0.48%) combined to process a mind-boggling $7.1 trillion in total payment volume. And between them, there are 8.4 billion cards that are in use around the globe ...

Indiana Consumer Agency Accuses Duke Energy of Over-Collecting $90 Million from Customers Indiana regulators have accused Duke Energy of over-collecting approximately $90 million from utility customers, raising significant compliance and consumer protection concerns that could reverberate across the broader utility ...

Citing an order dated 3 June, the SEC said Wednesday its Financing and Lending Companies Department found HC Consumer Finance liable for violating SEC Memorandum Circular (MC) No. 18, Series of 2019, which prohibits unfair debt collection practices, and MC ...

“To be able to trust, you need to be able to see what is happening.” This seemingly simple maxim is at the heart of today’s AI rollouts across the business landscape, according to Laura Heisman, the chief marketing officer of ...

At a time when most laypeople were chuckling in social media forums over bizarre AI-generated images, Andre Mansour saw opportunities. A self-professed "big planner" who enjoys doing research, Mansour has a longstanding comfort level where AI deployment is concerned. Over ...